Items must be unused and re-sellable as new, including undamaged packaging. Footwear and accessories must be returned in the original branded boxes provided and inside a protective shipping box/postal bag. All branded tags and barcode labels must be attached and intact.
Please ensure to enclose your ORIGINAL INVOICE as proof of purchase, any item(s) returned without proof of purchase will be refused.
Please note: In the interests of hygiene, we do not offer returns of any form on pierced jewellery, underwear, swimwear and facemasks.
We reserve the right to refuse any returned/exchanged item that does not meet reasonable condition and quality standards upon inspection, and any item that is deemed defective and/or damaged at the fault of the customer.